Managing your information is integral to business continuity and in turn, will decide whether or not your business is open and honest and can produce information at will. Remember to...
1# Know You Records
Records are your essential documents that hold information about your business activity and can also provide legislative facts such as tax files, transactions and customer records that need to be kept. Making sure you hold these for the proper retention periods- for example, a tax document must be stored for up to 5 years. Knowing you have these important documents at hand is essential.
2# Understand Migration
Ok...so we all have a sympathy of paper documents vs electronic files...but ensure that those easily damaged paper documents have been stored in electronic platforms as well. Also important to do is to make sure your existing digital documents can be migrated or transferred to the next and latest technological platform. For example, when videotapes became outdated all existing tape records that needed to be kept relevant needed to be migrated onto the CD or DVD formatting in able to staff to access it.
#3 Keep Vital Records
What would you do without your vital organs...you'd pass away. Just like your business, without its vital records, it will crash as soon as a crisis hits. Your vital records are customer, staff and stakeholder records and contacts, all evidence of key business trademarks, transactions to do with business ownership and legal documents. These are basically anything that if your business suddenly fell due to a crisis such as a flood or fire..it could pick up again and keep running.
#4 Capture Intangible Knowledge
Make sure you establish a culture that openly shares intangible knowledge- information kept within the brain of you staff or key members that if they were to leave, your business wouldn't lose these assets. Creating an atmosphere were sharing knowledge is seen as beneficial rather then taboo is the first step.
Margareta Media
No comments:
Post a Comment